The Digital Twin Service (DTS) at UNGSC is enhancing how the United Nations plans, manages, and optimizes operations across field missions by creating dynamic, geolocated replicas of real-world environments, enriched with Internet of Things (IoT) and operational data, as well as field observations. This service enables advanced 3D visualization, Augmented Reality / Virtual Reality simulations, and predictive analytics.

UNGSC opened the winter season with a moment of connection built around service, community, and shared reflection.

UNGSC welcomed 80 students from the University of Bari for the second edition of its Open Day initiative — an opportunity to introduce future professionals to the operational foundation that enables UN field missions worldwide.

UNGSC recently completed visit to Wuhan University (5–12 November 2025), building on an already productive collaboration that has supported MONUSCO operations in Africa. The University’s research team previously shared night-time-light data that strengthened UNGSC situational awareness analysis in support of MONUSCO — a concrete example of how academic geospatial expertise can directly support field missions.

In observance of the International Day for the Elimination of Violence against Women (25 November), the UN Global Service Centre (#UNGSC) was proud to host the Women’s Security Awareness Training (WSAT) — a dedicated learning experience designed to strengthen women’s security awareness, preparedness, and confidence. 

Delivered by certified female security professionals, the training provided tailored guidance on safety, protection, and personal awareness through the lens of the UN Security Policy Framework. 

For the fourth consecutive year, UNGSC joined UNICEF, UNICC, and IOM at the Valencia Digital Summit (VDS) — one of Europe’s leading technology and innovation events. 
Held at the City of Arts and Sciences under the theme “Collaborate Today”. Transform Tomorrow,” the Summit convened over 12,000 participants from 120 countries, including experts, entrepreneurs, and academia. 

In the rugged hills of Dabeiba, Colombia, a field engineer at the UN Mission (UNVMC) checks her tablet before dawn. The power system at one of the mission’s remote monitoring sites used to fail unpredictably—sometimes for hours, cutting off access to essential communications. Today, a quick glance at the FRIM dashboards shows the system running smoothly. The difference? A stream of real-time, quality-controlled data and a Data Quality Index (DQI) that shows how trustable the data is for decision-making.

In a world where information moves faster and faster, the ability to verify images, photos and other digital content is essential for United Nations decision-making and it is even more essential for trust and impact.

TETRA is the global digital radio standard for secure communications where no reliable commercial networks exist.  

Centralized at the United Nations Global Service Centre (UNGSC), the system connects more than 32,000 radio users across eight field entities: MONUSCO, MINUSCA, UNAMA, UNMISS, RSCE, UNISFA, UNSMIL, UNSOS, carrying around 1million calls monthly with 100% availability. 

Brindisi, Italy, 10 October 2025 — The United Nations Global Service Centre (UNGSC) has renewed its Uptime Institute Tier III Ready designation for the Modular Technology Centre (MTC), confirming its reliability as part of the UN’s global digital backbone. The designation highlights the Centre’s role in keeping UN ICT systems available to field operations at all times—so that data, communications, and mission platforms remain secure and accessible when they are needed most.