In a world where information moves faster and faster, the ability to verify images, photos and other digital content is essential for United Nations decision-making and it is even more essential for trust and impact.
TETRA is the global digital radio standard for secure communications where no reliable commercial networks exist.
Centralized at the United Nations Global Service Centre (UNGSC), the system connects more than 32,000 radio users across eight field entities: MONUSCO, MINUSCA, UNAMA, UNMISS, RSCE, UNISFA, UNSMIL, UNSOS, carrying around 1million calls monthly with 100% availability.
Brindisi, Italy, 10 October 2025 — The United Nations Global Service Centre (UNGSC) has renewed its Uptime Institute Tier III Ready designation for the Modular Technology Centre (MTC), confirming its reliability as part of the UN’s global digital backbone. The designation highlights the Centre’s role in keeping UN ICT systems available to field operations at all times—so that data, communications, and mission platforms remain secure and accessible when they are needed most.
A high-level delegation from the European Commission’s Office of Infrastructure and Buildings (OIB/EC), joined by representatives of the European Parliament and the European External Action Service, visited UNGSC Valencia on 1 October 2025.
Facing growing unpredictability, UN operations require fast, reliable support that strengthens their capacity. That’s where Strategic Deployment Stocks positioned in Brindisi, and Regional Deployment Stocks in Entebbe, come in.
Safety and health at work are more than requirements - they are the foundation of reliable service.
In 2023, UNGSC achieved ISO 45001 certification of its Occupational Safety and Health Management System (OSHMS), the globally recognized standard for occupational health and safety management systems. Following two years of continuous improvement, UNGSC has just been successfully recertified for both its Bases in Brindisi and in Valencia.
The UN Street Map—used across peacekeeping, humanitarian, and logistical operations—is now updated to make mission planning and field navigation even clearer.
What’s improved:
The United Nations Global Service Centre (UNGSC) is leading a transformative shift in how the UN manages its assets. Through the Return, Refurbish, Reuse (3R) initiative, UNGSC is extending the lifecycle of high-value equipment, reducing procurement timelines and costs, and ensuring that mission-critical assets are available when and where they’re needed most.
From Crisis to Capacity
Seventeen mission-managed boreholes were rehabilitated, increasing water yields by up to 0.7 litres per second and significantly improving water quality. Two boreholes at UNISFA headquarters were equipped with Field Remote Infrastructure Monitoring (FRIM) sensors, enabling real-time tracking of water levels and safety indicators. These systems allow for early detection of contamination, proactive maintenance, and uninterrupted supply—ensuring that critical UN operations remain mission-ready.
In October 2024, Spain’s eastern coast was struck by a devastating DANA (Depresión Aislada en Niveles Altos) storm, unleashing torrential rains and flash floods that severely impacted the United Nations Information and Communications Technology Facility (UNICTF-V) in Valencia. As one of UNGSC’s twin technology centres, UNICTF-V plays a vital role in sustaining global UN operations—providing secure connectivity, hosting services, and real-time monitoring to over 225 UN offices and missions worldwide.