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Geospatial, Information and Telecommunications Technologies


The UNGSC Service for Geospatial, Information, and Telecommunications Technologies (SGITT) provides a direct single point of contact for digital technology services and solutions. 

SGITT works with field missions and the United Nations Office of Information and Communications Technology to ensure round-the-clock, resilient information and communications technology, and geospatial information services (GIS).  

Based in Brindisi, Italy, and in Valencia, Spain, SGITT is the operational hub for a wide range of clients, including Peacekeeping operations, Special Political Missions, United Nations Agencies, Funds, and Programmes.  

SGITT is also instrumental to the implementation of key organizational strategies, such as the Secretary-General’s Data Strategy, the Secretary-General’s Strategy on New Technologies and the Strategy for the Digital Transformation of UN Peacekeeping

Geospatial, Information and Telecommunications Technologies
| UN Photo / Luca Nestola

Our Flagship Initiatives


Our Services


To optimally support the digital transformation of the United Nations, SGITT has
organized its services into three functional pillars, namely Core, Specialized, and
Transformative Digital Technology Services.

Core Digital Technology Services
| UN Photo / Luca Nestola

Core 
Digital Technology Services


Connectivity

The means by which devices and users can connect to networks and the internet; the infrastructure and technology necessary for data, voice, and radio communication, including leased line and satellite connections. The suite of services under the connectivity area is the backbone of the digital technology ecosystem at the UNGSC.

 

Hosting

The provision of server and data storage infrastructure and related resources to enable the storage, management, and delivery of digital content, such as websites, applications, and data in the UNGSC hybrid cloud.

 

Monitoring

The process of observing and measuring the performance and availability of infrastructure, systems, applications, and networks, in real-time; the utilization of tools and technologies to collect and analyze data, generate alerts, and provide insights into system behavior and performance.

 

Solutions Support

The provision of support to a broad range of business applications and solutions tailored to the needs of UNGSC clients. The support provided also extends to complex geo-enabled solutions.

Specialized Digital Technology Services
| UN Photo / Luca Nestola

Specialized 
Digital Technology Services 


Geo-Analytics Services

Enabling the assessment of environmental and security risks, as well as war damage; identification of safe locations for camps; detection of near surface utilities; and identification of drilling targets for water wells, to name a few examples. Services include optical and radar satellite image enhancement and processing; 3D analysis and modelling; geospatial intelligence; hydrological modelling; sub-surface and groundwater exploration, as well as flood risk assessment and remote environmental assessment and support.

 

System Integration Services

The integration of multiple digital technology components into deployable systems or into other functional elements such as shelters, or vehicles. M-(Modular) products — customized, sustainable, energy self-sufficient shipping containers that house all necessary ICT equipment for field personnel in remote locations —  are a key example.

 

Disaster Recovery Exercise

Assistance in testing resilience, in the case of disaster affecting a client’s primary systems or applications and failing over to any secondary site. This exercise ensures that the Recovery Point Objective (RPO) and Recovery Time Objective (RTO) expected from system and application owners are viable.

 

Digital Technology Consultancy Services

The provision of support or advisory services in the areas of Information Technology (IT), Operational technology (OT) and Communication Technology (CT) to allow the continuous digitization and transformation of business processes.

Transformative Digital Technology Services
| UN Photo / Luca Nestola

Transformative 
Digital Technology Services


Digital Twins Production Services

A digital representation of reality. Utilizing imagery captured through satellites and drones, 3D models of UN camps or large areas are created, providing users with a visualization of the situation on the ground, with numerous applications including infrastructure assessment; planning; inspections; and training.

 

Extended Reality (ER) Technologies

ER at UNGSC ranges from the provision of remote support using Augmented Reality tools and technologies, to advanced Virtual Reality applications. A key example is the Virtual Operations Centre (VOC), a platform that employs ER and geographical information system (GIS) to provide an immersive, tactical sandbox experience, for the preparation and training of personnel deploying to high-risk areas; planning; and decision-making.

 

Unmanned Aircraft System (UAS)

Consulting, design, implementation, and training for the proper operation of UAS by military, law enforcement, and civilian actors, with diverse applications including the detection of mines, insurgents, or illicit weapons cargo; search and rescue; the delivery of key medical supplies to areas that would otherwise be inaccessible.

 

3D Printing as a Service (3DPaaS)

3DPaaS is the operation of a 3D models management platform to support the production of critical spare parts and other necessary items in a short period of time using recycled material when possible. Benefits include the reduction of emissions, time, and labor. The service may be expanded to include crane technology for the building of homes with readily available materials.

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Business Service Catalogue


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