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Solutions Support

Business Service Catalog - Solution Support

The provision of support to a broad range of business applications and solutions tailored to the needs of UNGSC clients.  The support provided also extends to complex geo-enabled solutions. 

 

GeoSolutions and Support

- Provision of a wide range of solutions support including:

  • SharePoint Sites, dashboards, scorecards, etc.
  • .Net applications
  • Drupal hosting and support
  • Moodle hosting and support
  • Map catalogue
  • Web service/application
  • Web image service
  • GeoData
  • Caching service
  • Google earth service (kml/web/ other)
  • Google earth globe
  • Mobile app
  • Asset/vehicle tracking
  • Customized requests
  • Tuning of GIS infrastructure

- Help with the development, maintenance, user support, transition, back up, and retirement of solutions

 

 

Unite Geoportal

- Secure access to online maps, products, and other solutions

- A web portal for geographical information with:

  • Users and group of users’ management
  • Powerful search engine
  • Catalogue of maps, products, and services
  • Storage facilities 
  • Computing capacity
  • Hosted solutions and applications
  • UN GIS Cloud

 

GeoData

- Management of geospatial operational and topographic data sets in a secure and controlled environment

- Data management includes:

  • Data sets from databases
  • Replicas with other missions’ databases
  • Data schema
  • Routing services

 

GeoImagery

- Data visualization based on:

  • Satellite imagery
  • ArcGIS mosaic datasets
  • Dynamic web service hosted on Unite GeoPortal
  • Python and Gdal scripts

- Administrative and technical support with the acquisition, processing, and dissemination of satellite imagery

 

GeoVisualization

- Provision of a wide range of maps including:

  • Topographic maps
  • Thematic maps
  • Templates, symbology, and design

- Production of paper, web and electronic base, thematic, and topographic maps

 

Unite Maps

- An online map application that includes:

  • Base data
  • Transportation
  • Points of interest
  • Operational data

- Access to different types of maps (e.g., UN Street map; UN Operational Map; UN Globe; GeoImagery Map)

 

ROMA Service

- ROMA service enables customers to keep a read-only copy of their domino applications, including:

  • Data migration and validation tool
  • Web application

- Access to a single interface to view the migrated data from the retired platforms or systems

 

Standard Software Distribution Service

- Automated software installation providing: 

  • Standard Software and application deployment
  • Application configuration and maintenance
  • Software/application lifecycle
  • Hardware and software inventory

- Ability to distribute, install, update and uninstall software applications remotely saving time for the customer IT professionals
 

 

Central Patch Management Service

- Patch and management of endpoints in the networks including for personnel connecting remotely

- Patch, updates, and vulnerability management, from a single console to operating systems, applications, and more

- Maximum patch compliance bolstering network security with automated scanning, detection, testing, and deployment of missing patches

- Maintenance of enterprise compliance standards and certifications like ISO 27001

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