Monitoring

The process of observing and measuring the performance and availability of infrastructure, systems, applications, and networks, in real-time; the utilization of tools and technologies to collect and analyze data, generate alerts, and provide insights into system behavior and performance.
Unite Observe
- Ability to view the status of ICT infrastructure and/or services leveraging the stored and indexed text, numerical data, or geospatial data, supporting fast searches
- Solution for performance monitoring with:
- Scalability and resilience
- Monitoring
- Management
- Stack Security
- Alerts
Anti-Malware Monitoring
- Monitoring and analyzing endpoint activity for detection and response to suspicious events
- Blocking of websites known for containing malware
- Restraint of malware spreading to other endpoints
- Insight into how malware could have compromised endpoints and network
- Maintenance of enterprise compliance standards and certifications like ISO 27001
Infrastructure Management (FRIM)
- Monitoring of infrastructure for operational cost savings and risk reduction in facility maintenance, with the following features:
- Reception of data from many different sources and consolidation into a single graphical interface
- Raw data transformation into actionable information accessible to all requested users
- Proactive infrastructure data monitoring to deliver real-time alerts when critical events occur
- Infrastructure data accessible to users and protected
Event Management
- Monitoring and provision of first level support for:
- Event monitoring and technical management
- Incident escalation and management
- Event reporting
- Ability to know and measure the performance and availability of servers, applications, network, and WAN equipment